UAE PASS Guide 2026: Registration, Login, Identity Verification, Security & Digital Services

The UAE PASS platform gives citizens, residents, and visitors a single digital identity for accessing supported government, semi-government, and private-sector services online. Rather than keeping separate credentials for different platforms, users can use their UAE PASS identity to log in, confirm who they are, sign documents electronically, and request or share official digital documents.

This UAE PASS Guide 2026 covers the key steps involved in using the platform, including registration, login, identity verification, account setup, security, and digital services. It is intended to help both UAE residents using government services and visitors accessing supported online platforms understand how works and use its main features with UAE PASS Guide: Registration, Login, Verification, Documents & Support

UAE PASS gives users a single digital identity for accessing participating online services across the UAE. Depending on the service, it can be used for secure sign-in, identity verification, digital signatures, official document requests, and document sharing.

UAE PASS at a Glance

ItemInformation
PlatformUAE PASS
Main purposeDigital identity and secure authentication for online services
Eligible usersUAE citizens, residents, and visitors
RegistrationUAE PASS mobile app and other supported registration options
Identity verificationFace verification or UAE kiosk
Sign-inUAE credentials, depending on the service
Supported functionsService login, electronic signatures, document requests, and document sharing
Official websitehttps://uaepass.ae/
Customer support600 56 1111 / [email protected]

What Is UAE PASS?

UAE PAS is a national digital identity that allows users to access participating government, semi-government, and private-sector services through one digital identity.

Depending on the organisation and service, users may be able to:

  • Sign in to supported websites and applications.
  • Confirm their identity online.
  • Sign documents digitally.
  • Verify digital signatures.
  • Request eligible official digital documents.
  • Share digital documents with participating service providers.
  • Manage authentication and account-related activities.

The exact features available depend on the service provider and its integration.

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What You Need to Register for UAE PASS

Preparing your basic information before registration can make the process easier. The exact requirements depend on the registration route available to you.

You may need:

  • A smartphone for app-based registration.
  • A valid mobile number.
  • An active email address.
  • An Emirates ID, GCC ID, or passport, depending on the registration method.
  • The official UAE application for mobile registration.
  • A clear view of your face if online face verification is available.

UAE may use an Emirates ID, GCC ID, or passport during registration, followed by identity verification through face verification or a UAE PASS kiosk. The requirements can therefore differ depending on the route you use.

How to Register for UAE PASS

Start With the Official UAE PASS Service

Visit the official UAE website or use the official mobile application to begin registration.

Official website: https://uaepass.ae/

For app-based registration, install the UAE PAS application and select the option to create a new account.

Enter Your Registration Details

Follow the instructions shown in the app and provide the information requested for your selected registration method.

This may include:

  • First name
  • Last name
  • Mobile number
  • Email address
  • Gender
  • Identification details

For web registration through an integrated service provider, documentation describes a process involving basic information followed by mobile-number and email verification through OTPs.

Before continuing, check your information carefully. Your mobile number and email address should be active and accessible because they may be used during verification.

Verify Your Mobile Number

UAE PAS may send a one-time password to the mobile number entered during registration.

To confirm the number:

  • Open your SMS messages.
  • Locate the OTP sent by UAE.
  • Enter the code in the verification field.
  • Continue after the number has been confirmed.

Never share your OTP with another person, even if someone claims to be helping with your registration.

Confirm Your Email Address

If email verification is part of your registration route, check the email account associated with your UAE registration.

You may need to:

  • Open your registered email account.
  • Find the UAE verification message.
  • Enter the provided OTP or follow the instructions in the email.
  • Return to the registration process and continue.

The UAE PAS web-registration documentation describes phone and email OTP verification as part of its registration flow.

How to Verify Your UAE PASS Identity

Creating an account and completing identity verification are not necessarily the same step. Depending on the available option, UAE PAS provides identity verification through face verification or a UAE kiosk.

Face Verification Through the App

If face verification is available, open the UAE application and follow the instructions displayed during the verification process.

The usual process involves:

  • Starting identity verification.
  • Allowing the required camera permissions.
  • Positioning your face within the indicated area.
  • Completing the requested liveness or facial-verification actions.
  • Waiting for the verification result.

UAE PAS also provides an official tutorial covering face verification.

Face Verification Not Working?

Try the following if your verification attempt fails:

  • Move to an area with better lighting.
  • Clean the camera lens.
  • Remove anything that obscures your face.
  • Keep your face aligned with the on-screen guide.
  • Follow the application’s movement instructions carefully.
  • Wait and try again later if the service appears temporarily unavailable.

If the problem continues, a UAE PAS kiosk may provide another verification route where available.

Verify Your Identity at a UAE PASS Kiosk

Users who cannot complete online verification may use a UAE kiosk for the required identity verification or account upgrade.

Kiosk locator: https://www.uaepass.ae/locations

The general process is:

  • Open the official UAE kiosk locator.
  • Find a suitable kiosk.
  • Visit the selected location.
  • Follow the instructions shown on the kiosk.
  • Complete the required verification.
  • Open the UAE app afterwards and check your account status.

UAE provides kiosk locations in several emirates, including Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, and Ras Al Khaimah. Check the official location page before travelling because available locations may change.

How to Log In With UAE PASS

Once your account has been set up, UAE PAS can be used to sign in to supported government, semi-government, and private-sector services.

Find a Service That Supports UAE PAS

Open the website or application of the service you want to use.

On its login page, look for an option such as “Sign in with UAE PAS.”

Select it to begin authentication.

Start UAE PAS Authentication

Choose the UAE sign-in option provided by the service.

You will then be directed through the UAE authentication process. The exact steps can vary depending on the service and your account configuration.

Confirm Your Identity

Follow the authentication instructions displayed by UAE PAS.

The official UAE login page currently provides authentication options using an Emirates ID, email address, or phone number.

Approve the Login Request

Before approving an authentication request, check that you initiated it and that the information shown is correct.

If everything matches your request, approve the authentication and complete any additional security verification required.

After successful authentication, the service provider should redirect you back to its website or application.

How to Manage Your UAE PASS Account

After registration, review your account information before relying on UAE for online services.

Check items such as:

  • Registered mobile number
  • Registered email address
  • Identification information
  • Verification status
  • Connected or authorised devices
  • UAE services available to you

Keeping your contact information accessible and accurate is important because UAE PAS may use your verified mobile number or email address for account-related processes.

Official UAE PAS documentation also describes options for updating these details after confirming access to the relevant communication channel.

UAE PASS Security and Password Protection

Your UAE PAS account represents your digital identity, so protecting access to it is essential.

Follow these security practices:

  • Never share an OTP with anyone.
  • Do not approve authentication requests for another person.
  • Use official UAE websites and applications.
  • Protect your smartphone with a strong passcode or biometric lock.
  • Reject UAE requests that you did not initiate.
  • Keep your registered email address and mobile number secure.
  • Avoid accessing UAE from an unfamiliar or potentially compromised device.
  • Log out after using UAE PASS on a shared computer.

Watch for Unexpected Authentication Requests

An unexpected UAE app approval request should not be accepted. If you did not start the login or service request, stop and review what may have triggered it before taking any further action.

How to Recover Your UAE PASS Account

If you lose access to your UAE app account, use the official recovery process rather than immediately creating another account.

The UAE app login page includes a “Recover your account” option.

Account Recovery Steps

  • Open the official UAE app pass login page.
  • Select “Recover your account.”
  • Follow the identity-verification instructions.
  • Enter the requested account or identification information.
  • Complete any OTP or additional verification.
  • Follow the remaining on-screen instructions to restore access.

UAE app also provides an official tutorial for recovering an existing account.

What Can You Do With UAE PASS?

UAE PAS can provide access to different digital functions depending on the participating organisation.

Supported uses may include:

  • Government service login
  • Private-sector service authentication
  • Digital document signing
  • Digital signature verification
  • Official document requests
  • Secure document sharing
  • Digital identity confirmation

The available functions are determined by the participating organisation and its UAE app integration.

How to Sign a Document Digitally With UAE PASS

UAE PAS supports digital signatures for eligible documents and services. The exact process can differ depending on the service being used.

A typical signing process involves:

  • Open the UAE APP signing function or a supported service.
  • Select the document you need to sign.
  • Read the document carefully.
  • Start the digital-signature process.
  • Complete the required UAE authentication.
  • Confirm the digital signature.
  • Save or share the signed document as required.

UAE also provides digital-signature verification, allowing users to check the signature of a supported document through the available verification function.

Important: Read the entire document before confirming a digital signature.

How to Access Official Digital Documents Through UAE PASS

UAE PASS can provide access to eligible digital documents issued by participating entities. The documents available to you depend on the organisations and services connected to UAE APPS.

Accessing a Digital Document

The general process is:

  • Sign in to the UAE PAS application.
  • Open the Documents area or the relevant connected service.
  • Select the document you need.
  • Follow the instructions provided on screen.
  • Complete any required authentication or verification.
  • Access the digital document once it becomes available.
  • Share it with a participating service provider when required.

Not every official document is available through UAE PAS. Availability depends on the participating entity and its connected services.

How to Share Documents Through UAE PASS

When a participating service provider needs information or an eligible document, UAE PAS can be used to authorise the sharing request where that function is supported.

Document-Sharing Process

  • Start the required service on the provider’s official website.
  • Select UAE PAS if it is offered as an authentication or sharing option.
  • Authenticate your UAE APP account.
  • Review the information or document requested.
  • Approve the request if the details are correct and you agree to share it.
  • Return to the service provider and complete the remaining steps.

UAE APP provides an official tutorial covering document sharing with participating service providers.

How to Check UAE PASS Transaction History

The U History feature allows users to review available transactions and account activity.

Check Your History

  • Open the UAE PAS application.
  • Go to the History section.
  • Review the transactions or activities shown.
  • Select an entry if you need to see additional information.

UAE PAS also provides an official tutorial for viewing and managing transaction history.

Common UAE PASS Problems and Solutions

The right solution depends on the stage where the problem occurs.

ProblemWhat to Try
Registration failsCheck your information and review the registration method being used.
OTP does not arriveCheck your registered mobile number or email, then wait before requesting another OTP.
Face verification failsImprove the lighting, clean the camera lens, and try again.
Account remains unverifiedComplete the required face verification or use a UAE kiosk.
Unable to log inCheck your registered login details and use account recovery.
Unexpected authentication requestDo not approve it if you did not initiate the request.
Service does not offer UAE APPCheck whether the service provider supports UAE .
Required document is unavailableThe relevant entity may not provide that document through UAE PAS.
App or device problemUpdate the UAE PAS app and check your device connection.
Account remains inaccessibleContact official UAE PAS support.

UAE PASS Support

If an account, verification, or technical issue cannot be resolved through the available options, contact UAE APP support.

Official Support

The official UAE APPS Tutorials also provide instructions for registration, account recovery, face verification, authentication, document sharing, digital signatures, and transaction history.

UAE PAS Safety Checklist

Before finishing your UAE PAS setup or using it for an online service, check the following:

  • Install the official UAE PAS application.
  • Confirm that your registered mobile number is correct.
  • Make sure your email address is accessible.
  • Check that your identity information is accurate.
  • Complete the required verification.
  • Know how to recover your account if access is lost.
  • Never share an OTP.
  • Approve only authentication requests that you initiated.
  • Use official UAE APP websites and services.
  • Verify the service provider before sharing any document.

FAQs

Yes. UAE PASS can be used on up to two different phones at the same time. To set it up on another device, install the UAE PASS app, select your language, sign in with your Emirates ID or registered details, and complete face verification. You can also manage connected devices through Profile → Manage Devices, where you can keep or remove linked devices.

The AED 3,000 rule in the UAE can refer to two different requirements. For some visitors, it may refer to showing proof of at least AED 3,000 in available funds, along with a return ticket and accommodation details. For expatriate residents, it can refer to the AED 3,000 monthly salary threshold with employer-provided housing for sponsoring a spouse and children; without company-provided housing, the salary mentioned is AED 4,000 per month.

UAE PAS is the UAE’s national digital identity and signature app, designed to let users access participating government, semi-government and private-sector services through one verified account. It links your identity to your Emirates ID, supports secure sign-in and digital signatures, and can also be used to request, store and share official digital documents. To get started, install the app on an iOS or Android device, scan both sides of your Emirates ID, complete facial verification, confirm your registered phone number and email address, and create a secure four-digit PIN.

UAE P gives users a single verified digital identity for accessing participating government, semi-government and private-sector services without maintaining separate usernames and passwords. Depending on the service, you can use it to sign in to thousands of websites and apps, digitally sign official documents and agreements, request and securely share government documents, complete identity checks for banking and telecom services, and handle services such as corporate tax registration, visa applications or renewals, labour permits and trade licence submissions online.

Yes, a basic UAE PAS account can be created without an Emirates ID by registering as a visitor with a valid passport or GCC national ID. After installing the app, select the option for users without an Emirates ID, provide the required identification and personal details, verify your mobile number and email through OTPs, and create a four-digit PIN. This type of account has limited access to visitor and general services, while broader government, residency and official document-signing services require upgrading with a valid Emirates ID.

To scan a QR code with UAE PAS, open the app on your smartphone and sign in using your PIN or biometrics if prompted. When accessing a website or service kiosk, open the relevant scanner or login option, point your phone’s camera at the QR code shown on the screen, then review the authentication request and select Approve or Confirm to complete the secure login.

The base government fee for a 30-day single-entry UAE tourist visa is AED 200, plus 5% VAT, while a 30-day multiple-entry visa costs AED 300 plus VAT. The final amount can be higher when processing or administrative charges are added, and applying through a travel agency, airline or commercial visa platform may cost more because of service fees. If you’re already inside the UAE and changing your visa status, an additional AED 500 in-country fee may apply. Some eligible nationalities can instead receive a free 30-day or 90-day visa on arrival, so eligibility should be checked before applying for a paid visa.

The UAE has introduced several regulatory changes for 2026 covering visas, residency, employment, digital activity, environmental protection and public safety. Key updates include longer post-termination visa grace periods, a 90-day validity period for medical fitness results, expanded Golden Visa eligibility for some free zone shareholders, an 18-year Gregorian age of majority, a 15-year minimum age for personal social media accounts, new advertiser permit requirements for promotional content, a AED 6,000 minimum monthly wage for Emirati employees under new or renewed work permits, stricter salary payment timing under the WPS, wider restrictions on single-use plastics, and tighter rules covering public safety and building maintenance.

Final Thoughts

UAE PAS provides a single digital identity for accessing participating services across the UAE. The basic journey is registration → identity verification → account security → sign-in to supported services.

Depending on the participating service, UAE PAS can also support digital signatures, official document requests, and document sharing. For safer use, always start with the official UAE PAS app or website, review authentication and document-sharing requests before approving them, and contact official support when an account or verification issue cannot be resolved.

GulfInfoCenter Editorial Team
GulfInfoCenter Editorial Team

The GulfInfoCenter Editorial Team publishes accurate, up-to-date guides on government, education, finance, immigration, employment, and public services across the United Arab Emirates, Kuwait, and Qatar. Our content is carefully researched and references official sources whenever possible, helping residents, citizens, students, and visitors access essential services with confidence.

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